Privacy Policy
Privacy Policy Of Rajsi Jewels
Durga Das Seth Jewellers respects the privacy of its customers and website visitors. We are committed to handling personal information responsibly and taking reasonable steps to protect it.
Durga Das Seth Jewellers is a jewellery business based in Amritsar, Punjab, with a jewellery heritage dating back to 1919. Our collections include gold, Kundan, Polki, Jadoo and diamond jewellery.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices available to you regarding your personal information.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Responsible Entity:
Legal/Registered Name: Durga Das Seth Jewellers
Address: 12 Heritage Lane, Jaipur, Rajasthan 302001
Email: info@durgadassethjewellers.in
Phone: +91 98765 43210
Information We Collect
We may collect personal information that you voluntarily provide when you interact with Durga Das Seth Jewellers.
This may happen when you:
- Visit or browse our website
- Submit a contact or enquiry form
- Request information about a jewellery product
- Contact us by email or telephone
- Create an account, where available
- Place an order, where online purchasing is available
- Request product details or quotations
- Subscribe to communications or newsletters
- Participate in promotions, events, or surveys
- Communicate with us through social media or other platforms
The information we may collect can include:
- Name
- Email address
- Telephone/mobile number
- Billing address
- Shipping/delivery address
- Product enquiry details
- Order information
- Communication history
- Preferences voluntarily provided by you
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interaction information
- Date and time of visits
- Referring website or source
We collect information that is reasonably necessary to provide, maintain, improve, and secure our services.
How We use Your Information
Where our website provides online purchasing or payment functionality, certain information may be required to complete a transaction.
This may include:
- Customer name
- Billing information
- Shipping information
- Order details
- Transaction details
- Payment-related information
Payments may be processed through third-party payment service providers.
Where applicable, payment card information may be collected and processed directly by the relevant payment provider rather than being stored by Durga Das Seth Jewellers.
We recommend reviewing the privacy and security policies of the relevant payment provider before completing a transaction.
Durga Das Seth Jewellers will use transaction information only for legitimate purposes such as processing orders, payments, refunds, customer support, accounting, fraud prevention, and legal compliance.
Payment & Transaction Information
Where our website provides online purchasing or payment functionality, certain information may be required to complete a transaction.
This may include:
- Customer name
- Billing information
- Shipping information
- Order details
- Transaction details
- Payment-related information
Payments may be processed through third-party payment service providers.
Where applicable, payment card information may be collected and processed directly by the relevant payment provider rather than being stored by Durga Das Seth Jewellers.
We recommend reviewing the privacy and security policies of the relevant payment provider before completing a transaction.
Durga Das Seth Jewellers will use transaction information only for legitimate purposes such as processing orders, payments, refunds, customer support, accounting, fraud prevention, and legal compliance.
Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
We seek to maintain appropriate safeguards for information held by us and limit access to personal information to individuals or service providers who reasonably require it for legitimate business purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted over the internet.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may be used to:
- Remember website preferences
- Improve website functionality
- Maintain shopping or enquiry sessions
- Understand website traffic
- Analyse visitor behaviour
- Improve website performance
- Support marketing activities where applicable
Some cookies may be essential for the website to function correctly, while others may be used for analytics or other purposes.
You may manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the availability or functionality of some parts of our website.
Where required by applicable law, appropriate consent will be obtained before using non-essential cookies or tracking technologies.
Third-Party Services & Links
Our website may use third-party service providers to help us operate our business.
These may include providers involved in:
- Website hosting
- Payment processing
- Shipping and delivery
- Website analytics
- Email communication
- Customer support
- Security and fraud prevention
- Marketing services
These service providers may have access to limited personal information where necessary to perform services on our behalf.
Our website may also contain links to third-party websites, including social media platforms and external services.
Third-party websites operate independently and may have their own privacy policies.
Durga Das Seth Jewellers is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Marketing Communications
Where permitted by applicable law and where you have provided the appropriate consent, we may use your contact information to send communications about:
- New jewellery collections
- New product launches
- Special offers
- Exclusive events
- Festive collections
- Jewellery updates
- Company news
- Other relevant promotional information
You may choose to stop receiving marketing communications at any time.
You can do this by:
- Using the unsubscribe link included in promotional emails
- Contacting us directly
- Following any opt-out instructions included in our communications
Please note that you may still receive essential service-related communications, such as order confirmations, enquiry responses, payment information, or delivery updates.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Request restriction of certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Ask questions about how your information is collected and used
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.
We may request reasonable information to verify your identity before processing certain requests.
We will handle valid requests in accordance with applicable law.
Contact Forms & Enquiries
When you submit an enquiry through our website, we may collect the information necessary to respond to your request.
This may include:
- Name
- Email address
- Telephone number
- Product or jewellery enquiry
- Message or other information provided by you
We use this information to:
- Respond to your enquiry
- Provide requested product information
- Arrange communication with our team
- Provide quotations or assistance where applicable
- Follow up on your request
We may retain enquiry and communication records for a reasonable period where necessary for customer service, business administration, dispute resolution, or legal compliance.
We will not use information submitted through an enquiry for unrelated marketing purposes unless permitted by applicable law and, where required, with your consent.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information for:
- Completing transactions
- Providing customer support
- Managing enquiries
- Maintaining business records
- Accounting and financial requirements
- Tax and regulatory obligations
- Resolving complaints or disputes
- Preventing fraud
- Protecting our legal rights
When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable legal and business requirements.
The exact retention period may vary depending on the nature of the information and the purpose for which it was collected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be necessary because of:
- Changes to our website
- Changes to our services
- Changes in how we process personal information
- Changes to technology
- Changes to applicable laws or regulations
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to remain informed about how we collect, use, and protect your information.
If a significant change is made, we may provide additional notice where required.
Contact Us
If you have any questions about these Terms and Conditions, our products, orders, or website, please contact us.
Durga Das Seth Jewellers
Email: info@durgadassethjewellers.in
Phone: +91 98765 43210
Address: 12 Heritage Lane, Jaipur, Rajasthan 302001
Last Updated: 31 Oct 2026