Terms & Conditions

Introduction

Welcome to Degra Das Seth Jewellers. These Terms and Conditions govern your use of our website and your purchase of products and services through our website.

By accessing or using this website, placing an order, or purchasing any product from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

These terms should be read together with our Privacy Policy and any other policies or information provided on our website.

Acceptance of Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement.

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

We reserve the right to refuse service, cancel orders, or restrict access to the website where we reasonably believe these terms have been violated or where necessary to protect our business, customers, or website.

Use of Our Website

You may use our website for personal and legitimate shopping purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, or distribute website content without permission.
  • Use automated systems to collect information from the website.
  • Upload or transmit harmful code, viruses, or other malicious material.
  • Misuse our website, products, services, or brand.

We may suspend or terminate access to the website if we believe these terms have been breached.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, weights, sizes, and other information displayed on our website are accurate and up to date.

However, slight differences may occur between the product displayed on your screen and the actual product due to lighting, photography, screen settings, or manufacturing variations.

For jewelry products, specifications such as weight, dimensions, stone characteristics, and other details may vary slightly from the information shown online.

We reserve the right to correct errors, update product information, or modify product details at any time without prior notice.

Orders and Payments

When you place an order through our website, you are making an offer to purchase the selected product.

After receiving your order, we may send an order confirmation. An order is considered accepted only when we confirm that the product is available and the order can be fulfilled.

We reserve the right to cancel or decline an order for reasons including:

  • Product availability issues.
  • Incorrect pricing or product information.
  • Payment authorization problems.
  • Suspected fraudulent activity.
  • Incorrect or incomplete customer information.
  • Other circumstances that prevent us from fulfilling the order.

All payments must be made using the payment methods available on our website.

Pricing and Availability

We make every effort to display accurate product prices and availability.

However, prices, offers, discounts, product specifications, and availability may change without prior notice.

If an error causes a product to be listed at an incorrect price, we reserve the right to cancel the order and refund any amount already paid.

For jewelry, the final price may depend on factors such as metal weight, gemstone selection, craftsmanship, taxes, and applicable market conditions.

Shipping and Delivery

We will process and ship orders according to the shipping information provided on our website.

Delivery times are estimates and may vary depending on the destination, shipping provider, product availability, customization requirements, holidays, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Once an order has been shipped, tracking information may be provided where available.

Returns, Exchanges, and Cancellations

Returns, exchanges, and cancellations are subject to our applicable return and exchange policy.

Before returning a product, customers should review the applicable requirements, eligibility conditions, time limits, and return instructions.

Certain products may not be eligible for return or exchange, including customized, personalized, engraved, altered, or specially made jewelry, unless otherwise required by applicable law.

Products must generally be returned in their original condition, along with any required packaging, certificates, documentation, and other materials.

We reserve the right to reject a return or exchange that does not meet the applicable requirements.

 

Custom and Personalized Jewelry

Custom and personalized jewelry is created according to specifications provided or approved by the customer.

Before production begins, customers are responsible for reviewing and confirming details such as:

  • Product design.
  • Size and measurements.
  • Metal type.
  • Gemstones.
  • Engraving or personalization.
  • Other customization details.

Because customized products are made specifically for the customer, they may not be eligible for cancellation, return, or exchange once production has started, except where required by applicable law.

Minor variations in handcrafted or customized jewelry may occur and are not necessarily considered defects.

Intellectual Property

All content available on this website, including text, photographs, product images, graphics, logos, designs, icons, videos, and other materials, is owned by or licensed to Degra Das Seth Jewellers unless otherwise stated.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our website content without our prior written permission.

Our trademarks, logos, branding, and designs may not be used without authorization.

User Accounts

Certain features of our website may require you to create an account.

If you create an account, you are responsible for providing accurate information and keeping your login credentials confidential.

You are responsible for activities performed through your account.

Please notify us promptly if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions or are used for fraudulent or unlawful activity.

Limitation of Liability

To the extent permitted by applicable law, Degra Das Seth Jewellers will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

We are also not responsible for interruptions, delays, technical failures, website downtime, delivery delays, or circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Degra Das Seth Jewellers, its employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms and Conditions.
  • Your misuse of our website.
  • Your violation of applicable laws or regulations.
  • Your infringement of our intellectual property or other rights.
  • Your unauthorized use of another person’s information or account.
Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy.

We may collect and process personal information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

Please review our Privacy Policy to understand how we collect, use, store, and protect your information.

Changes to These Terms

We may update or modify these Terms and Conditions from time to time.

Any changes will become effective when the updated terms are posted on this website, unless otherwise stated.

We encourage you to review this page periodically to stay informed about any changes.

Your continued use of the website after updated Terms and Conditions are posted means that you accept the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Degra Das Seth Jewellers operates.

Any disputes arising from these Terms and Conditions or your use of the website shall be subject to the applicable courts and legal authorities of that jurisdiction.

Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Durga Das Seth Jewellers

Email: info@durgadassethjewellers.in
Phone: +91 98765 43210
Address: 12 Heritage Lane, Jaipur, Rajasthan 302001

Please use “Privacy Policy Enquiry” as the subject of your email where possible.

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.